Recent News

As your local water utility provider, we strive to keep you continually updated on all matters related to your water service. If you do not find the information you need, please contact our office, and we will gladly assist you!

Closing Early December 20, 2024

High Point SUD will close the office at 3:00 pm for our annual Christmas party.  If you need assistance, please visit the Customer Service tab for more information and contact information.  Thank you!

Closing Early December 20, 2024

High Point SUD will close the office at 3:00 pm for our annual Christmas party.  If you need assistance, please visit the Customer Service tab for more information and contact information.  Thank...

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Current Water Restrictions

Limit landscape watering with sprinklers or irrigation systems to no more than two days per week as needed per the following water schedule. No sprinklers or irrigation should be used between 10...

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CANCEL BOIL WATER NOTICE

High Point SUD has confirmed the results for all water samples are free from bacteria, and it is no longer necessary to boil water before consumption! We appreciate your patience and understanding...

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Boil Water Notice (Aviso de Hervir Agua) 5/22/2024

Boil Water Notice 5/22/2024 (Forney, Rockwall, and Heath only)

Due to a waterline break, the Texas Commission on Environmental Quality has required the High Point Special Utility District (SUD),...

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Annual System Maintenance: March 4 – April 1, 2024

Water disinfection is required to protect public health and keep our water safe. North Texas Municipal Water District (NTMWD) uses proven and highly effective disinfection methods to treat the...

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Prepare for Winter Weather

Frozen Pipes Hints - Blue Pipes Blue Background

When temperatures are consistently at or below freezing:

  • If you have pipes vulnerable to freezing, turn the water off at the source and empty the lines of residual water.
  • Open cabinet doors to...

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Annual System Maintenance March 6 - April 3, 2023

Water disinfection is required to protect public health and keep our water safe. North Texas Municipal Water District (NTMWD) uses proven and highly effective disinfection methods to treat the...

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Freezing Temperatures

Frozen Pipes Hints - Blue Pipes Blue Background

When temperatures are consistently at or below freezing:

  • If you have pipes that are vulnerable to freezing, turn the water off at the source and empty the pipes of residual water.
  • Open cabinet...

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Important Conservation Alert

The North Texas Municipal Water District requests that those receiving water purified by NTMWD reduce their water use immediately, especially outdoor water use. The NTMWD Wylie Water Treatment...

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New Lobby Hours

Beginning July 11, 2022, High Point SUD will start opening the lobby doors 1 hour later than our regular office hours.  Allowing employees to prepare for the day and handle any business before...

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Annual System Maintenance: March 1 – March 29, 2022

Water disinfection is required to protect public health and keep our water safe.  North Texas Municipal Water District (NTMWD) uses proven and highly effective disinfection methods to treat the...

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