Recent News

As your local water utility provider, we strive to keep you continually updated on all matters related to your water service. If you do not find the information you need, please contact our office, and we will gladly assist you!

Prepare for Winter Weather

November 29, 2023

Frozen Pipes Hints - Blue Pipes Blue Background

When temperatures are consistently at or below freezing:

  • If you have pipes vulnerable to freezing, turn the water off at the source and empty the lines of residual water.
  • Open cabinet doors to...

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Water Usage Information

May 26, 2023

Indoor Water Usage

On average, a three-person household uses approximately 165 gallons of water daily.  Review the chart below:

ACTIVITY GALLONS USED
Toilet Flushing (older models) Read More

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Annual System Maintenance March 6 - April 3, 2023

March 02, 2023

Water disinfection is required to protect public health and keep our water safe. North Texas Municipal Water District (NTMWD) uses proven and highly effective disinfection methods to treat the...

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Freezing Temperatures

December 19, 2022

Frozen Pipes Hints - Blue Pipes Blue Background

When temperatures are consistently at or below freezing:

  • If you have pipes that are vulnerable to freezing, turn the water off at the source and empty the pipes of residual water.
  • Open cabinet...

Read More

Important Conservation Alert

July 17, 2022

The North Texas Municipal Water District requests that those receiving water purified by NTMWD reduce their water use immediately, especially outdoor water use. The NTMWD Wylie Water Treatment...

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New Lobby Hours

June 22, 2022

Beginning July 11, 2022, High Point SUD will start opening the lobby doors 1 hour later than our regular office hours.  Allowing employees to prepare for the day and handle any business before...

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Annual System Maintenance: March 1 – March 29, 2022

February 28, 2022

Water disinfection is required to protect public health and keep our water safe.  North Texas Municipal Water District (NTMWD) uses proven and highly effective disinfection methods to treat the...

Read More