Water Information

High Point SUD's waterlines do not contain lead. Below is information for the customer side of the meter and your service waterline.

Health Effects of Lead

Exposure to lead can cause serious health effects in all age groups. Infants and children can have decreases in IQ and attention span. Lead exposure can lead to new learning and behavior problems or exacerbate existing ones. The children of women who are exposed to lead before or during pregnancy can have an increased risk of these adverse health effects. Adults can have increased risks of heart disease, high blood pressure, kidney, or nervous system problems.

Steps You Can Take to Reduce Your Exposure to Lead in Your Water

Below are recommended actions that you may take, separately or in combination if you are concerned about lead in your drinking water. The list also includes where you may find more information. It is not intended to be a complete list or to imply that all actions equally reduce lead in drinking water.

  • Use your filter properly. Using a filter can reduce lead in drinking water. If you use a filter, it should be certified to remove lead. Read any directions provided with the filter to learn how to properly install, maintain, and use your cartridge and when to replace it. Using the cartridge after it has expired can make it less effective at removing lead. Do not run hot water through the filter. For more information, use the tool to identify certified filters and the fact sheet on home filtration.
  • Clean your aerator. Regularly remove and clean your faucet’s screen (an aerator). Sediment, debris, and lead particles can collect in your aerator. If lead particles are caught in the aerator, lead can get into your water.
  • Use cold water. Do not use hot water from the tap for drinking, cooking, or making baby formula, as lead dissolves more easily in hot water. Boiling water does not remove lead from water.
  • Run your water. The longer water has been sitting in your home’s pipes, the more lead it may contain. Before drinking, flush your home’s pipes by running the tap, taking a shower, doing laundry, or doing a load of dishes. The amount of time it takes to run the water will depend on whether your home has a lead service line, the length and diameter of the service line, and the amount of plumbing in your home.

If you have replaced or plan to replace a section of a lead service line from the meter to your property, please let us know as soon as possible. We are required to replace our section of the service line from the meter to the water main.

For information about potential financing solutions to assist property owners with the replacement of lead service lines, please contact us.