STEP 1 Locate your meter box, generally found towards the front of a property near the street. The box is typically in a direct line with the main outside faucet. It is housed in a concrete box usually marked "water." Remove the lid by using a tool such as a large screwdriver. Insert the device into one of the holes and pry the lid off.
STEP 2 Once you open the meter box lid, lift the protective cap on the meter. On the face of the meter, there is a large dial and a display of numbers. For the residential meter, each rotation of the dial measures 10 gallons. Read the number display from left to right. Be sure to include the stationary zero. This is your meter reading. Meters measure water in gallons or cubic feet. Charges for the amount of water consumed are rounded to the nearest thousand gallons or hundred cubic feet used during a billing period. Compare that reading to what your bill states as your current or present reading.
STEP 3 Keep in mind that you might be checking your meter on a date different from the one used for billing. This could result in a difference in the amount you find compared to your bill's amount. However, if your reading is considerably higher than what is on your statement, check for a leak or try to determine the source of large water use. If your reading is significantly lower than the reading on your bill, please contact us to help determine the problem.