New Billing Software Coming March 2021
February 05, 2021
High Point SUD is thrilled to announce an upgrade to our billing software and payment options effective March 2021! Online Customer Portal features include the following:
- View account details
- Current and past water usage
- Payment history
- Paperless billing (sign up online)
- Update contact information
- Sign up for text and email notifications
Nexbill Pay will be the new 3rd party payment center, and HPSUD will no longer utilize Xpress Pay. Online and phone payments will post to your account in real-time, alleviating any confusion on if you've already made a payment or not. (Please continue making payments as you have, until you are notified otherwise)
Upon highly recommended customer request, bills will change from a postcard to an enclosed statement for your privacy. Here at High Point, we prioritize customer satisfaction!
Please stay tuned for further details and updates regarding the new system.