Bill Payment

High Point SUD offers a wide variety of convenient payment options for our customers. Simply choose the option that best suits your needs.

ATTENTION

Please use one of the forms of payment listed below only!  Be aware of a 3rd party payment center named DOXO that is used as an online payment source.  High Point SUD is NOT affiliated with this company!  Recently, a few customers have used this site to pay their water bill and High Point SUD has not received their payment.  Unfortunately, if you are or have used this website to pay your bill, you could be at jeopardy of having your services disconnected for non payment.  Again, High Point Special Utility District is NOT affiliated with DOXO and does NOT recommend using this site as a form of payment for your water bill!  If you wish to make online payments, please use a reliable source such as your own bank or our payment center Xpress Pay.

Online Bill Payment

If paying Online just click the green "Pay Your Bill Now" button and follow the prompts.  Have your account number handy.  When prompted for your account number use the first letter of your last name.  We accept MasterCard and Visa.  The "Pay Your Bill Now" link will open a new window that directs you to Xpress-Pay. 

Payment By Mail

If paying by check or money order through the mail, please send all payments with your payment coupon. To avoid late fees, please mail your payment at least five-seven business days before the due date specified on your bill. 

Automatic Bank Draft

The worry-free way to pay your water bill. With this service, the amount of your monthly bill is automatically deducted from your bank account and credited to your utility account.  To set up Automated Bank Draft, simply download and fill out the ACH Recurring Debit Form located in the Forms & Reports Section.  You may email, drop off, or mail the completed form to our office, along with a voided check. 

Payment Drop-off Location

You may pay your bill in person at our office address. We accept cash, check, or money orders. To avoid longer wait times, please note that Mondays, Fridays and the first day after a holiday are normally very busy.  If you are dropping off a payment after hours, please use the drop slot located to the right of the front door.

Payment Through Financial Institution Online Bill Pay

Many financial institutions such as major banks offer their customers the ability to pay their bills via an online bill payment service (through your bank's website). Normally, these services debit the customer's checking or savings account to pay the bill. Depending on the financial institution, they may or may not charge a fee for the service. Payments may take up to seven business days to post to the customer's account. Please consult with your bank for more information.

Relevant Documents